Terms Of Use

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Terms & Conditions

 

Welcome to Train Bookings USA. By using our website or contacting us for train booking assistance, you agree to the following terms.


1. Our Services

We provide support for train ticket bookings, travel information, changes, and cancellations.
We are an independent assistance service and not directly affiliated with Amtrak or any rail operator. All final decisions on fares, refunds, or policies are made by the train operator.


2. Your Responsibilities

Users must:

  • Provide correct and complete information

  • Review all travel details before confirming

  • Use our services legally and responsibly

We are not responsible for mistakes caused by incorrect customer information.


3. Bookings

A booking is confirmed only after payment is processed.
You will receive a confirmation email or message.
We are not responsible for operator delays, cancellations, or schedule changes.


4. Payments & Service Fees

We may charge service fees for booking assistance, consultation, support, or modifications.
All service fees are non-refundable, even if the ticket becomes non-refundable or the trip is cancelled.


5. Cancellations & Refunds

Refunds follow the official policies of the train operator (e.g., Amtrak).
Some fares may be refundable; others may be non-refundable.
Our service fees are not refundable under any circumstances.


6. Changes & Modifications

Changes depend on fare rules, availability, and operator charges.
Fare differences may apply. Service fees may be charged for assistance.


7. Website Use

All content on this website is owned by us.
Users may not copy, misuse, or republish content.
Unauthorized use may result in legal action.


8. Limitation of Liability

We are not responsible for:

  • Train delays or cancellations

  • Fare changes

  • Operator errors

  • Losses from incorrect user information

Our liability is limited to the amount paid to us for service fees.


9. Third-Party Links

We are not responsible for the content or policies of external websites linked from our site.


10. Privacy

All personal data is handled according to our Privacy Policy.


11. Updates

We may update these terms anytime. Continued use of our services means you accept the updated terms.

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Disclaimer And Important Information:

Train Booking Support is an independent travel assistance and customer support service that helps users with train ticket information, phone-based reservation assistance, and general travel guidance. We operate as a third-party helpdesk and are not affiliated with, endorsed by, or connected to , any official rail operator, or any government transportation authority.

All train names, brand names, service names, and trademarks are the property of their respective owners and are referenced solely for informational and descriptive purposes to help travelers understand the types of routes and services for which we provide assistance. We do not claim ownership, partnership, or official representation of these brands in any form.

Our website and phone agents provide information, booking assistance, and customer support for travelers who prefer to complete their reservations with the help of a live representative. We do not represent ourselves as the official Amtrak website, nor do we have access to any internal Amtrak systems, employee networks, or proprietary reservation portals. Any tickets booked through our helpdesk are processed through independent travel service providers and partners.

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